Chatbot- a communication tool that allows businesses to get closure with the clients and earn more profit. According to a survey, more than 80% of organizations use AI-based chatbots to improve customers’ experience. Chatbots can receive both messages and calls. It can chat with multiple users simultaneously while human agents can answer one question at a time.
Chatbots provide lots of benefits to the business. Its accuracy level is high and can provide accurate information within seconds. The 24/7 availability of chatbots increases customer satisfaction. Using some tools, businesses can develop a chatbot. Read this blog to learn about chatbot development tools.
Top 8 Chatbot Development Tools
1. Dialog Flow – Google
Google Dialog Flow is the most popular chatbot development tool. Developers can design, develop, and integrate a chatbot on any device using this tool. It requires less code to build a quick response bot. Another advantage is that its NLP supports more than 20 languages. Famous messaging platforms like Facebook Messenger, Twitter, Slack, etc., use Dialog Flow.
2. Amazon Lex
Need to build an omnichannel Q&A chatbot? Or conversational interface? Use Amazon Lex. It uses machine learning to learn and interact with users’ using voice and text applications. As it is built on deep learning technologies, developers can quickly build sophisticated and conversational bots.
3. Microsoft Bot
Want a fantastic AI experience? Microsoft Bot can provide users an out-of-the-box experience. Dallas, a mobile app Development Company, uses this tool to build high-quality and intelligent bots. Developers can build a tool that can speak, listen, and understand the users. It also works as a virtual assistant to the users.
Do you want to surprise your customers with highly interactive and engaging bot services? Use GupShup. It allows developers to build bots with high-quality conversational experiences. Integrating with GupShup’s WhatsApp API boosts user experience.
Create a natural language experience for users using Wit.ai. This tool interacts with customers with both voice and text. Developers can build apps, bots, and AI assistants using the same tool. The process of building, testing, and deploying NL experience is much better than other tools.
Rasa is an ML framework. Developers can build high-quality AI assistants (both text and voice-based) using Rasa. It is mainly used for dialogue management, integration, transparent architecture, etc. its popularity is rising.
Want to build a chatbot that can switch to human support anytime during the conversation? Use Botsify to build a chatbot that can complete multi-tasks simultaneously. It’s easy for us as developers can create a bot using only drag-and-drop UI. Businesses can use these bots on their website and messaging platforms (Facebook Messenger, WhatsApp, etc.)
Want to build a chatbot using the existing codebase? Use BotMan. It allows developers to build bots using PHP. Organizations can integrate it into their website and messaging platforms like Facebook Messenger, WeChat, Telegram, and many more.
Businesses can use any of these tools according to their needs to build high-quality and engaging bots.