How Businesses are using AIOps in IT Operations?

How Businesses are using AIOps in IT Operations

AI-based operations have empowered IT operators to face the complexity of the modern IT infrastructure. Operators need to manage both hybrid environments and cloud-native workloads. As every system has its own set of tools, members find it a bit difficult to manage. They also need to organize the large amount of data provided from the systems. All these take a lot of time to manage. If operators do not give proper attention, the businesses get poor actionable insights.

With the help of AIOps, operators can easily automate most of the management tasks. AI automatically scans all the data and provides solid and actionable insights. Is this the only value AIOps brings to the business? No, it provides multiple values to the business. Here you can learn about more uses of AIOps:

Identify Anomalies or Threats

AIOps strengthen the security system more than the traditional system. It can determine the possible traffic in the network systems. It uses machine learning to analyze past data and find logical information. Analyzing both present and past data marks the differences. From the differences, AI can detect threats. ML can also provide multiple solutions to solve complex, multi-vector, and layered threats.

Alert Management

Operators receive alerts all day long. But most of the noises are useless. Operators need to find which issues do matter and need to solve them immediately. It is a waste of time. AI can mine the alerts and categorize them on priority. It can automatically solve minor issues using past data. In case of significant issues, first, it finds the root causes. Then it sends the alerts to the operators with the core problems. Automation dramatically reduces the number of alerts operators receive.


AIOps removes the gap between ITSM and IT Operations Management Tools. When members know about the root cause, they focus on faster remediation. AI-based remediation systems automatically send the alerts to the expert or ITSM teams. In case of younger issues, AI works in a routing system and runs the remediation process before a human gets a chance to be involved.

Capacity Planning

Machine learning sees the changes in patterns at different times. Through this, it predicts the future needs of capacity. AI-based analytics systems are error-free and provide beneficial information on the availability and workloads across the infrastructure. It continuously monitors the raw utilization, bandwidth, and CPU. If any changes occur, it updates the information and sends it to the operators. 

With the increasing complexity, operators find it hard to provide quality services reducing downtime. AIOps came and changed the situation positively. It has created a faster but more efficient infrastructure monitoring and management system. Businesses have started to understand the value of AIOps and rapidly adopting it to stay ahead.